1. Provide on-site installation, validation and commissioning of instruments
2. Perform hands-on on-site troubleshooting, service and repairs
3. Provide high level technical support to external customers at their location
4. Provide on-site training to the customers
5. Develop Service technical documentation
6. Create and maintain service information in the company enterprise database
7. Timely and professionally handle field service calls and issues arising from the field service visits.
8. Timely complete and submit all required paperwork
9. Communicate with the customer to ensure satisfaction and implement any necessary corrective actions
10. Data transmission of online systems
11. Misc. other duties commensurate with the capabilities of a Field Service Engineer
Qualification :
1. Diploma degree or equivalent technical qualifications in electrical or Electronics engineering
2. Experience in service and maintenance of Environmental monitoring products
3. Working knowledge of MS Office, Excel
Key Skills
Electrical, electronics, Instrumentation
